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Privacy Policy

Effective Date: 01/10/2025
Website: https://www.socialmediaboard.co.uk
Operated by: 360 Web Services LTD (“we”, “us”, “our”)

1. Introduction

At Social Media Board, we are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services.

We act as a data controller under the UK GDPR. For privacy-related matters, you may contact our Data Protection Lead at info@socialmediaboard.co.uk.

2. Data We Collect

When you use our platform, we may collect the following types of information:

For Job Seekers:

  • Name and email address
  • CV (if uploaded to your portfolio), bio, and employment preferences
  • Activity on the platform, such as when you reveal recruiter contact details, apply to jobs, save jobs, or interact with job listings
  • IP address and device information (for analytics and security)

For Recruiters:

  • Name and email address
  • Company name and details
  • Job listings and preferences
  • Activity on the platform, such as when you view applicants, manage jobs, or interact with job seeker profiles
  • IP address and device information

3. How We Use Your Data

We use your data to:

  • Provide access to platform features
  • Match job seekers with recruiters
  • Enable applications, job posting, and recruiter contact reveals
  • Record and display platform activity (such as job applications, reveals, and saved jobs)
  • Generate aggregated statistics (e.g. number of applications per job)
  • Process payments via PayPal
  • Improve website performance and user experience using analytics
  • Deliver newsletters and job alerts where you have opted in
  • Send mandatory service emails relating to your account, security, or legal notices
  • Detect, prevent, and investigate misuse or fraudulent activity
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent – when you register, submit information, or opt in to newsletters and job alerts
  • Contractual necessity – to deliver the services you request (e.g. applying to jobs, posting jobs, or revealing recruiter details)
  • Legitimate interest – to improve our services, analyse engagement, monitor platform activity, and detect misuse
  • Legal obligations – to comply with UK law

5. How We Store and Protect Data

Your data is stored securely using trusted third-party infrastructure, including:

  • IONOS (hosting provider)
  • WordPress (site platform)
  • PayPal (payment processor)

We implement technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your data. If you upload a CV to your portfolio, it is stored securely and accessible only to recruiters when you choose to share it. We advise not including sensitive personal data (such as health, political, or financial details) in your CV.

6. Sharing of Data

We do not sell your personal data. We may share your data with:

  • Recruiters or job seekers (only when you apply to or post jobs, or reveal contact details)
  • Service providers such as Google Analytics, Google Ads, PayPal, and IONOS
  • Authorities when required by law

7. Cookies & Analytics

We use Google Analytics to understand how visitors use our site. Cookies may be used to collect anonymous usage data. You can control cookies through your browser settings.

8. Advertising & Google Ads

We display third-party advertisements, including Google Ads, on our platform. Google and its partners may use cookies or similar technologies to deliver personalised or non-personalised ads based on your activity across this and other websites.

You can control or opt out of personalised advertising by visiting Google Ads Settings or through your browser tools. We do not share personally identifiable information with advertisers. Advertisers may receive only aggregated or anonymised data (such as number of views or clicks) to measure performance.

By using our platform, you consent to the use of cookies for advertising as required under the UK GDPR and Google’s EU User Consent Policy.

9. Data Retention

We retain your data only as long as necessary:

  • For registered users: while your account is active
  • For legal and tax records: as required by law

You can delete your account at any time via your account settings or by contacting us directly.

10. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Object to or restrict processing
  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at info@socialmediaboard.co.uk.

11. Data Breaches

In the unlikely event of a data breach affecting your personal information, we will notify you without undue delay and, where required, inform the Information Commissioner’s Office (ICO).

12. Automated Decision-Making

We do not currently use automated decision-making or profiling that produces legal or significant effects on users. If such features (e.g. AI job matching) are introduced, this policy will be updated and opt-out options will be provided.

13. International Transfers

While we operate in the UK, some service providers (e.g. Google, PayPal) may store data outside the UK. We ensure that such transfers comply with UK GDPR safeguards.

14. Children’s Privacy

Social Media Board is not intended for users under 18. We do not knowingly collect personal data from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or dashboard notice. Minor updates will be reflected by updating the effective date at the top of this page.

16. Contact Us

For questions or data requests, contact:
360 Web Services LTD
Email: info@socialmediaboard.co.uk
Website: https://www.socialmediaboard.co.uk