Content And Community Manager

Overview

Fanbase is a fast-growing sports tech startup dedicated to helping ambitious teams, leagues, events, and federations increase revenue, fan engagement, and digitise operations. Our all-in-one platform supports ticketing, memberships, apps, insights, and more, with a focus on modernising how the sports industry connects with fans. Having achieved strong traction (£1m ARR in 2.5 years), we are now expanding our presence through content, community, and thought leadership to better support our network of sports operators.

About the Role

We are seeking a Content & Community Manager to lead Fanbase’s voice within the sports tech industry and create meaningful spaces for clubs to connect, learn, and grow. This role offers a unique opportunity to shape the perception of Fanbase and foster collaboration among sports operators to address key challenges. You will be responsible for driving our content strategy, growing our social media presence, managing community initiatives via The Clubhouse by Fanbase, and amplifying the voices of our member sports operators across all key channels.

Your mission is to make Fanbase the most visible, valuable, and trusted name in sports tech.

Responsibilities

• Content Leadership
  • Own and deliver a content strategy that positions Fanbase as an industry leader
  • Produce high-quality, creative, shareable content including blogs, newsletters, LinkedIn posts, reports, podcasts, and events
  • Develop or collaborate with third parties to create engaging video content
  • Transform insights from members into category-defining content and case studies to support sports operators
  • Manage the editorial calendar and ensure consistency across all channels
• Community Building
  • Launch and grow The Clubhouse by Fanbase community, both digital and in real life
  • Host AMAs, webinars, and events to connect clubs and share best practices
  • Recognise and reward referrals and contributions within the community
  • Create viral and shareable content that spreads organically within leagues and teams
• Amplification
  • Support Fanbase’s CEO and senior team with thought-leadership content on LinkedIn, podcasts, and speaking engagements
  • Identify and secure podcast guest appearances and event participation opportunities
  • Drive partnerships with leagues, media, and other organisations to increase exposure
• Awareness & Growth
  • Build brand visibility through social media, community engagement, and viral loops such as “Powered by Fanbase” assets
  • Experiment with new content formats including leaderboards, dashboards, and videos to increase awareness
  • Measure the impact of content and community efforts, tracking engagement, reach, and inbound leads

What You’ll Need

• 2–4 years’ experience in content, community, or marketing roles, ideally within SaaS, tech, or sport
• Proven ability to build engaged audiences across LinkedIn, newsletters, and communities
• Strong writing and storytelling skills, comfortable creating engaging thought-leadership content
• Organised, creative, and proactive with the ability to own and deliver projects end-to-end
• Passion for sport and supporting clubs to grow through improved fan engagement

Bonus Points If You Have

• Experience building and scaling online or offline communities
• Track record of driving content virality or growth loops
• Familiarity with tools such as Notion and Canva
• Established relationships within the sports or sports media sectors

Why Join Fanbase?

• 25 days holiday, your birthday off, plus Scottish bank holidays
• Share options to ensure everyone benefits from our success
• Dedicated monthly social budget
• Opportunity to shape the future of fan engagement in sport
• Build Fanbase’s first dedicated community and content function
• Join a fast-moving startup with strong product-market fit and real momentum
• Work closely with the CEO and senior team, with real ownership and impact
• Enjoy autonomy, flexibility, and the chance to leave your mark on the industry

How to Apply

If you are interested, please send a short note explaining why you are excited to join Fanbase, along with examples of content or community projects you have led or contributed to.