Head Of Brand & Content

Overview

Jugo is seeking a Head of Brand & Content to lead and scale its brand impact across all customer touchpoints. This hybrid role, based in Bristol, offers a salary of £50,000 – £60,000 and the opportunity to shape the brand narrative, content strategy, and public relations for a next-generation virtual meeting impact technology company. The successful candidate will work cross-functionally to ensure consistent, compelling brand communication that drives engagement and growth.

About Jugo

Jugo is a next-generation virtual meeting impact technology designed to empower hosts and transform how commercial teams go to market. Built as a performance layer on platforms like Zoom and Teams, Jugo enhances content delivery and brand experience, enabling teams to communicate with greater confidence, clarity, and impact.

Powered by NVIDIA GPUs and proprietary AI, Jugo delivers cinematic meeting experiences without downloads or production complexity. Jugo Intelligence analyses meeting content and sentiment in real time, providing insights that accelerate sales, shape strategy, and drive measurable outcomes.

Jugo aims to be culturally sharp, emotionally intelligent, and radically human, offering connection, presence, and impact beyond traditional B2B tech brands.

Our Vision, Mission & Promise

• Vision: To become the world’s confidence platform for virtual communications, helping people and brands show up at their best and drive results every time.
• Mission: To deliver experiences that transform everyday virtual communication into powerful, brand interactions that inspire action.
• Promise: To make any host look remarkable, feel unstoppable, and deliver with impact — to truly Own the Moment.

The Role: Head of Brand & Content

As the Head of Brand & Content, you will be a strategic storyteller and hands-on leader responsible for scaling Jugo’s brand presence from awareness through to retention. You will lead brand and content development, ensure narrative consistency, and collaborate closely with the Head of Growth Marketing and agency partners to support the entire customer lifecycle.

This role also includes interim responsibility for PR and communications, owning earned media and visibility until a dedicated PR lead is appointed in 2027. It is a high-impact, cross-functional position influencing marketing, product, sales, success, and creative teams to make Jugo unmissable in the market.

Key Responsibilities

• Brand Strategy & Narrative
  • Define and evolve Jugo’s brand positioning, voice, and tone across all channels
  • Create messaging frameworks by persona, vertical, and lifecycle stage
  • Ensure brand consistency across functions and customer experiences
  • Champion a distinctive, human-first narrative in a crowded SaaS space
• Content Leadership & Execution
  • Build and own the content roadmap including blog, email, social, video, and long-form content
  • Deliver content across the full customer lifecycle from top of funnel to retention and expansion
  • Write, commission, and edit high-quality content assets
  • Optimise content for engagement, search, performance, and brand fit
• Campaigns & Demand Alignment
  • Partner with Growth Marketing to co-create high-impact campaigns
  • Translate go-to-market priorities into content that converts
  • Align messaging across paid media, account-based marketing, nurture, and product launches
• PR & Thought Leadership (Interim)
  • Act as interim PR lead in collaboration with agency partner Babel
  • Own earned media strategy, executive communications, and thought leadership platforms
  • Drive visibility through media, speaking opportunities, and contributor content
• Cross-Functional Collaboration
  • Work with Product Marketing to translate features into meaningful stories
  • Enable Sales and Customer Success with tools such as case studies, decks, guides, and scripts
  • Partner with Design to maintain brand quality and creative integrity

About You

You will thrive in this role if you:

• Are a confident brand and content leader with both strategic and executional expertise
• Have 6–10 years’ experience in B2B SaaS, consumer tech, or storytelling-focused roles
• Understand how to scale a brand system rather than deliver one-off projects
• Have experience leading agency relationships and managing creative output at pace
• Know the role of content across the commercial funnel
• Excel in fast-paced, high-accountability environments
• Write exceptionally well and care deeply about craft
• Think like a builder, not a caretaker

What Success Looks Like

• Jugo becomes instantly recognisable through voice, tone, energy, and feel
• People experience confidence, clarity, and connection when they encounter the brand
• Content inspires, sells, and builds trust rather than just explaining
• PR and thought leadership position Jugo as the leading brand in virtual communication
• Every customer touchpoint reflects one clear, consistent voice
• Sales, Success, and Product teams have content that deepens engagement and accelerates growth
• Jugo evolves from “another tool” to a trusted, culturally relevant brand shaping business practices

What We Offer

• Salary of £50,000 – £60,000 plus meaningful equity
• A vital role in one of the UK’s most ambitious SaaS scale-ups
• Hybrid working with access to our central Bristol headquarters
• 25 days holiday plus public holidays
• Wellness, learning, and performance perks
• A brand, product, and mission that genuinely breaks new ground

Why This Role Matters

Jugo is not just a SaaS product; it is a new category of performance technology. This role defines how the world experiences Jugo emotionally, visually, and commercially. As Head of Brand & Content, you will be the architect of our brand voice, storytelling engine, and market presence. If you are ready to Own the Moment, we would love to meet you.