Junior Analyst; Social Listening & Data Analysis

Overview

FINN Partners’ Global Intelligence Lab is seeking a Junior Analyst specialising in Social Listening and Data Analysis. Based in Greater London, this role offers the opportunity to work within a dedicated research, analytics and intelligence team supporting a diverse range of global clients across multiple sectors. The position focuses on delivering high-quality data analysis and social listening support to enhance communications strategy and decision-making.

About Global Intelligence Lab

FINN Partners’ Global Intelligence Lab is the agency’s dedicated research, analytics and intelligence capability. We provide always-on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision-making.

The team works across sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally.

The Lab is currently undergoing renewal and growth, rebuilding and strengthening its intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This role is central to that ambition.

We are looking for a hands-on, analytically curious data specialist who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight.

What Makes This Role Different

• Fully remote and location-agnostic.
• A chance to join a small, evolving intelligence team where your work genuinely shapes outputs.
• Exposure to a wide range of global clients, sectors and issues.
• Real opportunity to improve, challenge and redesign frameworks, dashboards and methodologies.
• A team culture that actively encourages suggestions, experimentation and new ways of working.
• Close collaboration with the team’s Associate Partner, providing visibility and learning beyond a typical junior role.

Job Summary

To provide high-quality, hands-on data analysis and social listening support across Global Intelligence Lab projects. This role is primarily executional and analytical, focused on extracting, structuring and interpreting large volumes of data. The focus will be on social listening, media intelligence and data analysis, supporting flagship offerings such as always-on monitoring (Pulse), competitive intelligence (Compete) and trend analysis.

This position is intentionally not client-facing and does not require regular presentation delivery.

• Increase the scale, speed and consistency of Global Intelligence outputs.
• Strengthen FINN’s always-on monitoring, Pulse and Compete offerings.
• Enable senior team members to focus on interpretation, storytelling and client engagement.

The Junior Global Intelligence Analyst acts as a core data engine for the Lab. The role focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr.

Primary Responsibilities

• Execute day-to-day data analysis across social listening, media monitoring and digital intelligence projects.
• Build, maintain and optimise complex Boolean queries across multiple platforms.
• Pull, clean and structure datasets for use in Pulse dashboards, Compete reports and ad-hoc analysis.
• Conduct volume, sentiment, share-of-voice and thematic analysis across brands, competitors and issues.
• Identify emerging narratives, anomalies, spikes and risks in large datasets.
• Support trend analysis, audience exploration and message pull-through analysis.
• Quality-check data outputs to ensure accuracy, consistency and methodological rigour.
• Document methodologies, assumptions and limitations clearly for internal use.
• Support internal teams with rapid data requests and intelligence “quick turns”.

Organisational Associations

Reports to a Global Intelligence Manager or Associate Partner. Works under structured guidance with clearly defined outputs.

Works closely with Global Intelligence colleagues and, on occasion, account teams. Limited direct contact with clients.

Skills Required

• Bachelor’s degree or equivalent experience in a quantitative, analytical or communications-related field.
• 1–3 years’ experience in data analysis, media intelligence or social listening.
• Highly desirable: former employee or power user of platforms such as Meltwater, Talkwalker, Brandwatch, Sprinklr or similar.