Social Media Specialist – Start ASAP

Overview

We are seeking a Social Media Specialist / Content Creator to join a leading creative agency based in London. This permanent, mid-level role offers a competitive salary dependent on experience and an immediate start. The successful candidate will play a key role in shaping the social media presence of an award-winning agency specialising in retail displays, visual merchandising and brand installations for globally recognised clients.

About the Opportunity

This is an exciting chance to tell compelling visual stories, showcase stunning creative work and build an engaged online community. You will have creative freedom to experiment, innovate and highlight projects experienced by millions in flagship stores and iconic retail spaces.

Why This Role Matters

• Creative Autonomy: Develop and shape the agency’s social media strategy with genuine input and influence.
• Stunning Content: Showcase award-winning retail displays, window installations and brand experiences.
• Purpose-Driven Work: Tell the stories behind creative projects with real cultural impact.
• Diverse Projects: Document work across fashion, beauty and lifestyle brands with varied creative approaches.
• Mature Environment: Work in a collaborative, supportive agency that values creativity and innovation.
• Portfolio Growth: Build your content creation portfolio with high-quality, professionally executed projects.
• Make Your Mark: Establish best practices and set the standard in a new or evolving role.

Key Responsibilities

• Develop and shape ongoing social media content strategy aligned with agency values and goals.
• Create engaging visual content including photography, video and graphics showcasing agency projects.
• Document projects from concept through to installation, capturing behind-the-scenes moments.
• Plan and schedule content across multiple platforms such as Instagram, LinkedIn and TikTok.
• Experiment with content formats, trends and new platform features.

• Build and nurture an engaged online community.
• Respond to comments and messages, engaging with followers authentically.
• Monitor social media trends and adapt content strategy accordingly.
• Identify opportunities to showcase work, celebrate team achievements and engage audiences.

• Work closely with creative team, designers and Project Managers to understand project stories.
• Capture installation work, finished displays and creative processes as they happen.
• Attend client sites or installations to document work when appropriate.
• Coordinate with team members to gather content, insights and project information.

• Track engagement metrics and provide insights on content performance.
• Suggest new content ideas based on performance data and industry trends.
• Maintain brand consistency across all social channels.
• Optimise posting schedules and content mix based on audience behaviour.

Essential Skills & Experience

• Proven experience managing social media for creative agencies, design studios, retail brands or similar.
• Strong understanding of social media platforms including Instagram, LinkedIn, TikTok and Facebook.
• Knowledge of best practices, algorithm changes and platform-specific content strategies.
• Experience with content scheduling tools such as Hootsuite or Buffer.
• Ability to analyse performance metrics and adapt strategy accordingly.

• Photography skills (smartphone or DSLR) with a good eye for composition and lighting.
• Short-form video creation and editing (Reels, Stories, TikTok).
• Basic graphic design skills (Canva, Adobe Creative Suite desirable).
• Ability to tell visual stories that engage and inspire.
• Strong communication skills.

• Proactive with ability to spot content opportunities.
• Creative thinker who can showcase work in fresh, engaging ways.
• Comfortable working in a fast-paced creative environment.
• Organised with strong time management skills.
• Collaborative team player who communicates effectively.
• Passionate about design, retail and visual storytelling.
• Self-starter who can work independently and take initiative.

Desirable Skills (Not Essential)

• Knowledge of retail, visual merchandising or window display sector.
• Advanced video editing skills (Premiere Pro, Final Cut, CapCut).
• Professional photography equipment and experience.
• Experience working in agency or creative studio environment.
• Familiarity with fashion, beauty or lifestyle brand content.
• Paid social advertising knowledge.
• Adobe Creative Suite proficiency (Photoshop).

What You’ll Gain

• Creative freedom to develop and shape agency social media presence.
• Access to stunning visual content featuring high-profile retail installations.
• Opportunity to showcase work for globally recognised brands.
• Collaborate with talented creative professionals, designers and fabricators.
• Build portfolio with professionally executed, award-winning projects.
• Work in a mature, supportive agency environment that values innovation.
• Genuine impact on agency visibility, reputation and business development.

Please send your CV and links to relevant work, website or portfolio as soon as possible.