Social Media Traffic Manager
Job Description
Overview
The Content Emporium, a fast-paced content-first agency working with some of the UK’s biggest brands, is seeking a Social Media Traffic Manager. This key role will bring structure, calm and clarity to a dynamic and growing social media team, managing complex content workflows, community management and social media processes across multiple client projects including 30 UK shopping centres. The position is full-time, permanent and based in Bristol with a hybrid working arrangement.
Key Responsibilities
1. Content Workflow Management- Ensure smooth workflow through the social department from content planning to client sign-off and publishing.
- Coordinate with internal teams to track progress, chase approvals and flag potential delays.
- Help the team meet deadlines and deliver content in line with social calendars and schedules.
- Assist with quality control and content formatting prior to publishing as needed.
- Organise content creation days across the UK, including booking travel and accommodation for team members.
- Coordinate shoot schedules, equipment requirements and client communications to ensure effective execution.
- Maintain clear documentation of plans and logistics for seamless delivery.
- Track shoot outputs to ensure all required content is captured and logged.
- Create and maintain rotas for community management and recurring social tasks.
- Support workload planning to ensure fair distribution and smooth delivery.
- Act as a point of contact for day-to-day operational queries from the social team.
- Assist with onboarding freelancers and new starters into processes and tools.
- Assist with publishing Stories and Reels across client Instagram accounts as required.
- Use Sprout Social and TikTok to schedule, track and manage social media content.
- Liaise with clients for final content approvals or clarifications.
- Troubleshoot publishing issues and collaborate with the team to resolve them efficiently.
- Support setting up new client accounts, ensuring correct access and brand materials are in place.
- Help refine and document social media team processes to improve efficiency and consistency.
- Identify workflow bottlenecks or inefficiencies and recommend practical solutions.
- Maintain internal platforms and file management systems up to date.
- Work closely with Strategic, Creative, Campaigns and Social Entertainment Leads, and Head of Social to keep projects on track.
- Coordinate with other departments including client success, editorial, design and CRM for cross-team collaboration.
- Represent the social production function confidently in meetings and client calls when required.
- Maintain a positive, solutions-focused attitude and contribute to a supportive, energetic team culture.
Person Specification
- Highly organised with a talent for creating structure in busy environments.
- Excellent attention to detail and enjoys coordinating complex plans.
- Confident and clear communicator with colleagues and clients.
- Proactive, can-do attitude and willingness to resolve issues.
- Strong writing skills and confidence in checking copywriting accuracy.
- Enthusiastic about systems, planning tools and processes, helping others work better with them.
- Excited about working in social media within an ambitious, fast-moving agency.
Why Work With Us?
The Content Emporium is a creative, collaborative content agency providing high-level support to top UK brands. Our 72-strong team includes writers, designers, editors, strategists, video professionals and social specialists dedicated to delivering meaningful content that drives results. We have long-term relationships with major clients such as Landsec and ambitious growth plans for 2026. Joining us means becoming part of a truly collaborative team.
Practical Information
- Location: Hybrid, with an expectation of at least two days per week in our central Bristol office (next to Temple Meads station).
- Salary: £35,000 per annum.
- Hours: 9am – 5pm, Monday to Friday.
- Holiday: 25 days annual leave plus bank holidays.
- Benefits: Nest Pension scheme, Vitality Health Insurance, free Specsavers eye tests, volunteering opportunities.
How to Apply
Please send your CV and a short cover note with the subject line “Social Media Traffic Manager Application” via email. Applications submitted through easy apply will not be considered.
Deadline: 11.59pm Monday 2nd March 2026
Interviews: Week commencing Monday 9th March 2026
Start Date: ASAP after interview
We encourage early applications and reserve the right to close the role early if the right candidate is found.
Our Commitment
We are committed to creating an inclusive and diverse environment. All applicants will be considered solely on their suitability for the role, regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, neurodiversity or disability status.
Please let us know if there is anything specific we can do to make your application process easier for you.
